Terms of service

1.1 These terms of service (the “Terms”) govern the rights and obligations between the operator of the My Horoscope service and its users.

1.2 The operator of the My Horoscope service is:
DIGIVO Labs s.r.o.
Company ID (IČO): 243 35 177
Registered office: Rybná 716/24, Staré Město, 110 00 Praha 1, Czech Republic
File no. C 439430, Commercial Register kept by the Municipal Court in Prague (Městský soud v Praze)
Contact email: info@my-horoscope.com

1.3 My Horoscope is a software service provided as SaaS (software as a service) and available through the web interface at my-horoscope.com.

1.4 These Terms form an integral part of the contract concluded between the operator and the user upon registration for the service.

2.1 Service means the My Horoscope app, its web interface, and all its features, modules, updates, and related services.

2.2 User means a natural or legal person who has created a user account and uses the Service.

2.3 Consumer means a user who is a natural person and uses the Service outside the scope of their business activity.

2.4 Account means non-public user access to the Service protected by login credentials.

2.5 Plan means a pricing plan for the Service with a defined scope of features, limits, duration, and price.

3.1 The contractual relationship between the operator and the user arises when the user completes registration of a user account and accepts these Terms. The Service is meant for people aged 13 and older; a user under 18 needs the consent of a parent or guardian to buy a paid plan.

3.2 By registering, the user confirms that they have read these Terms, understand them, and agree to them in full.

3.3 The operator may refuse a registration or cancel an existing account if the user breaches these Terms or applicable law.

3.4 The user expressly consents to the digital content being provided before the withdrawal period expires and acknowledges that they thereby lose the right to withdraw from the contract under Section 1837(l) of Act No. 89/2012 Coll., the Czech Civil Code.

4.1 The user must provide true, complete, and current information.

4.2 The user is responsible for keeping their login credentials secure and for all activity carried out through their account.

4.3 The operator is not liable for misuse of an account caused by the user’s breach of their obligations.

4.4 Each user may operate only one account unless expressly permitted otherwise.

4.5 The user may delete their account at any time in the account settings. Deletion is irreversible and results in the permanent removal of all data.

5.1 My Horoscope is an astrology platform that provides daily horoscopes, tarot readings, erotic horoscopes, a personal birth chart, and personal transits.

5.2 The content of the Service is for entertainment and inspiration. The Service is not a substitute for medical, psychological, legal, financial, or other professional advice. In an emergency, contact the emergency services where you live.

5.3 Horoscopes are generated from astrological data supplied by a professional astrology API (actual planetary positions, aspects, and phases of the Moon) and turned into English text.

5.4 Tarot readings and personalized texts are generated with the help of artificial intelligence (Anthropic Claude, OpenAI GPT, Google Gemini) based on the traditional symbolism of the cards and the user’s context. The operator does not guarantee the accuracy, completeness, or truthfulness of content generated in this way.

5.5 The operator gives no guarantee that any prediction or reading will come to pass. The user acknowledges that astrology and tarot are not exact sciences.

6.1 The operator grants the user a non-exclusive, non-transferable, time-limited license to use the Service within the scope of the chosen plan.

6.2 The user acquires no ownership rights or copyright in the Service or any part of it.

6.3 The user may not reverse engineer, decompile, copy, sublicense, or otherwise interfere with the Service.

6.4 The license is tied to the user account and may not be transferred to third parties.

7.1 The Service is provided on a free plan and on paid plans:

• Seeker: free, forever
• Star: $4.49 / month
• Cosmos: $7.49 / month
• Oracle: $9.49 / month

7.2 The price of a plan is paid in advance for the chosen period (monthly, and for the Cosmos and Oracle plans also yearly: Cosmos $53.88 / year, Oracle $89.88 / year). A paid plan renews automatically at the end of each paid period, for the same period and at the price shown at checkout, until the user cancels it. The user can cancel at any time in Settings, under Membership; the plan then stays active until the end of the paid period and is not charged again. A change in the price of an active plan is announced by email at least 14 days before the first renewal it applies to, so the user can cancel before that renewal.

7.3 Payments are processed through the payment gateway of Stripe, Inc. (https://stripe.com).

7.4 The operator does not store the user’s payment details. All payment details are processed solely by Stripe.

7.5 Failure to pay the price may result in access to paid features being restricted or suspended.

7.6 All prices include VAT unless expressly stated otherwise.

8.1 The My Horoscope service is provided exclusively electronically as SaaS. It requires no physical shipping or delivery. Access to the Service is available immediately after successful registration and, where applicable, payment.

8.2 Payment services are provided by Stripe, Inc. More information: https://stripe.com

8.3 Available payment methods: card payments (Visa, Mastercard), Apple Pay, Google Pay, and other methods available through the Stripe payment gateway.

8.4 Contact details for payment questions and complaints:
Stripe, Inc., 354 Oyster Point Blvd, South San Francisco, CA 94080, USA
Email: info@my-horoscope.com (payment questions) | Stripe support: https://support.stripe.com

9.1 The My Horoscope service is digital content supplied in intangible form. The user expressly consents to provision of the Service beginning immediately after registration (or after payment) and thereby waives the right to withdraw from the contract under Section 1837(l) of Act No. 89/2012 Coll., the Czech Civil Code.

9.2 The user may change or cancel their plan at any time in the account settings. A paid plan can be canceled at any time with one click, with no written notice required.

9.3 When the user moves to a higher plan, the price may be charged pro rata for the remaining period.

9.4 Canceling a paid plan does not entitle the user to a refund of the price already paid for the current period. The paid plan remains active until the end of the paid period, after which the account moves to the Seeker plan.

9.5 The operator may terminate the contractual relationship in the event of a serious or repeated breach of these Terms, with immediate effect and without prior notice.

9.6 The user may terminate the contractual relationship at any time by deleting their account in the settings.

10.1 If the user stops using a paid plan and their account moves to the free Seeker plan, the user acknowledges that features available only on paid plans (personalized horoscopes, in-depth tarot readings, the erotic horoscope, the birth chart, personal transits) are blocked immediately.

10.2 The basic features of the Seeker plan (daily horoscope for the user’s sign, 1 daily tarot pull, reading history) remain available.

10.3 The user’s personal data (profile, birth date, history) is retained and is not deleted. When a paid plan is activated again, premium features are restored immediately.

11.1 The user is the sole owner of all personal data they enter into the Service.

11.2 The user is responsible for the truthfulness and currency of the information in their profile.

11.3 The operator may use anonymized or aggregated data to improve the Service and for statistical outputs.

12.1 The Service uses artificial intelligence models (Anthropic Claude, OpenAI GPT, Google Gemini) to generate tarot readings, personalized horoscopes, and other content.

12.2 Astrological data for daily horoscopes is obtained from an external astrology API that calculates actual planetary positions using the Swiss Ephemeris.

12.3 The operator does not guarantee 100% accuracy, completeness, or truthfulness of AI-generated content. Readings and horoscopes are for information and entertainment.

12.4 User data passed to AI models (context for personalization) is processed solely for the purpose of generating a response and is not retained by the AI providers beyond the processing of the individual request.

13.1 The user may not use the Service for activities that violate the laws of the Czech Republic, the European Union, or the country where the user lives.

13.2 The user may not: attempt to gain unauthorized access to other users’ accounts, run automated bulk queries against the Service or scrape it, deliberately overload the Service’s infrastructure, or circumvent technical restrictions and security measures.

13.3 A breach of this provision entitles the operator to block or cancel the user’s account immediately, with no entitlement to a refund of payments made.

14.1 The operator aims for maximum availability of the Service but does not guarantee uninterrupted operation.

14.2 The operator may carry out planned outages, updates, and technical maintenance.

14.3 The user is not entitled to damages or a price reduction because of temporary unavailability of the Service.

14.4 The operator is not liable for unavailability of the Service caused by third parties (hosting, network infrastructure, payment gateways, API providers).

15.1 The user may file a complaint about defects in the Service by email at info@my-horoscope.com. The complaint is handled without undue delay and no later than 30 days after it is received.

15.2 A complaint must include a description of the defect, the date it occurred, and the user’s contact details.

15.3 A consumer has the right to out-of-court resolution of a consumer dispute arising from the contract. The body competent for out-of-court resolution of consumer disputes is the Czech Trade Inspection Authority (www.coi.cz).

16.1 The operator is not liable for lost profit, indirect damages, or loss of business opportunities.

16.2 The operator is not liable for decisions the user makes on the basis of a horoscope, a tarot reading, or other content of the Service.

16.3 The operator’s total liability to the user is limited to the amount the user paid over the preceding 12 months.

16.4 The operator is not liable for the accuracy of AI-generated content, astrological data, or tarot readings.

16.5 This provision does not affect the mandatory rights of consumers, in particular rights arising from defective performance and other rights that cannot be excluded or limited by contract.

17.1 Personal data protection is governed by a separate document, the privacy policy, available at my-horoscope.com/privacy.

17.2 The operator processes personal data in accordance with applicable law, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).

18.1 The operator may change the scope of the Service, its features, its plans, and these Terms at any time.

18.2 The user is informed of material changes to these Terms at least 14 days in advance, in the app or by email.

18.3 By continuing to use the Service after the changes take effect, the user expresses agreement with the new wording of the Terms. A user who does not agree with the changes may terminate the contractual relationship by deleting their account.

19.1 The operator is not liable for a failure to perform its obligations caused by force majeure, in particular natural disasters, armed conflicts, cyberattacks, third-party outages, legislative changes, or decisions of public authorities.

19.2 In the event of force majeure, the operator must make reasonable efforts to minimize the impact on users and to restore full functionality of the Service.

20.1 Legal relationships not governed by these Terms are governed by the laws of the Czech Republic, in particular Act No. 89/2012 Coll., the Civil Code, and Act No. 634/1992 Coll., on Consumer Protection. A consumer who lives in another country also keeps the protection of the mandatory consumer laws of that country.

20.2 Any disputes are resolved by the courts of the Czech Republic having subject-matter and territorial jurisdiction.

20.3 If any provision of these Terms is found to be invalid or unenforceable, this does not affect the validity and enforceability of the remaining provisions.

20.4 These Terms take effect on April 14, 2026, and replace all previous versions.