Frequently asked questions
Everything you might want to know about our horoscopes, membership, privacy, and features. If you can’t find your answer, email us at info@my-horoscope.com.
Trust and honesty
How are you different from magazine horoscopes?
A magazine horoscope is one text for one-twelfth of the population. We calculate your birth chart from your birth date, time, and place using the Swiss Ephemeris, the same data professional astrology software runs on, and your reading comes from where the planets really are compared with your chart. That’s why two people with the same sign won’t read the same thing here.
How we calculate horoscopesDo you predict the future?
No. Here, astrology describes tendencies and themes, not certain events. We keep it honest: what a period favors, what to watch for, and when it’s a good time to act. The decision is always yours.
Why is my horoscope different from other sites?
Most sites write one shared text for a whole sign. Your personal horoscope here comes from your birth chart, so it has to be different: different inputs, different result. And with daily horoscopes by sign, sites differ in how well they read the same sky.
Who is Astra?
Astra is our digital guide, not a live astrologer. She reads your astrological data by rules we built with honesty in mind, and she talks with you like a person would. You always know you’re talking to her and not to a human.
Meet AstraCan a reading replace a doctor or therapist?
No. Our texts are for inspiration and self-knowledge. They aren’t medical or psychological care. If you’re going through a hard time, reach out to a professional or a crisis line where you live. In the US and Canada, call or text 988. In the UK and Ireland, call Samaritans at 116 123. In Australia, call Lifeline at 13 11 14. Anywhere else, findahelpline.com lists free lines by country. If your life is in danger right now, call your local emergency number.
Membership and money
How do I cancel my membership?
Right in the app: open Settings, scroll to your membership, and tap Cancel membership. You keep access through the end of the period you paid for, and you aren’t charged again. No letters and no phone calls.
If I move to a higher plan, do I pay the full price again?
No. When you move to a higher plan, you pay only the prorated difference through the end of your current billing period, and the new features are yours right away.
What happens to my readings if I cancel?
Nothing gets deleted. Your birth chart reading, karmic map, spirit animal, and reading history stay safely stored. You get the premium sections back as soon as you restart your membership.
What are one-time unlocks?
Some readings, like tarot spreads or a personal dream interpretation, can be unlocked one at a time for $1.99, no membership needed. Handy when you want one specific answer.
Can I give a membership as a gift?
Yes. You can buy a gift card for a yearly Star, Cosmos, or Oracle membership without signing up: pick the plan, write a note, and the gift card with its code arrives by email within a minute. The recipient redeems the code in Settings, and the membership runs for 12 months from that day.
Gift cardPrivacy and data
What do you do with my birth date and time?
We use them only to calculate your birth chart and your personal readings. We don’t sell them or pass them to third parties beyond the technical processing needed to run the service.
Privacy policyDo you store photos of my palm?
No. Palm photos aren’t stored after the analysis. We keep only the finished reading and an outline of the lines we detected, and you can delete those anytime along with your account.
How do I delete my account and data?
In the app: go to Settings and choose Delete account at the very bottom. Deletion is permanent and can’t be undone. If anything doesn’t work, email info@my-horoscope.com and we’ll delete everything by hand.
Practical questions
The birth time in my profile is wrong. Now what?
Just fix it in Settings. All your personal readings are recalculated from the new details automatically. You don’t need to delete anything or open a new account.
I’ve always known myself as a different sign than the one you show. Why?
Most often it’s a birthday on the border between two signs. The border shifts every year with the exact minute the Sun changes signs, while magazines work with approximate dates. We calculate the Sun’s position from your birth date, time, and place, so the result can differ from the table in the paper. Ours is the one worked out for your exact birth.
I can’t log in with Google from Instagram.
Instagram and Messenger open links in a built-in browser that Google sign-in doesn’t trust. Open the page directly in Safari or Chrome, or log in with your email instead. The app points this out for you.
How do I install the app on my phone?
Open the site in your phone’s browser and choose Add to Home Screen. After that it works like any other app, morning notifications included.
Step-by-step guideHow do I turn on the morning horoscope reminder?
Allow notifications in Settings. Each morning we send you a heads-up that your fresh daily horoscope is ready.
Is the site available in other languages?
Yes. There’s a Czech version (muj-horoskop.cz), a Slovak one (moj-horoskopik.sk), a Polish one (moj-horoskop.pl), and a Ukrainian one (miy-horoskop.com). We write each language version to sound natural to native speakers.
Features and readings
How do you interpret dreams?
Our dream dictionary combines five angles: general, psychological (Jungian), scientific, folk, and astrological. A personal dream interpretation also connects your dream to your birth chart and what’s going on in your sky right now.
Open the dream dictionaryHow does palm reading work?
You take a photo of your palm, we detect the lines, and you get a reading step by step: from the shape of your hand and the life line through the head and heart lines to the fate line, the mounts, and the markings. Photos aren’t stored. Palm reading is included in Cosmos and above.
More about palm readingWhat is a spirit animal?
A 20-question quiz, combined with your astrological data, finds the animal whose character matches yours. You get a reading of your strengths and shadows, plus artwork of your animal.
Find your spirit animalWhat are the karmic map and past life readings?
A reading of the lunar nodes and other points in your birth chart: the themes you carry, where you’re headed, and the past life story that goes with your chart.
Past lifeWhat does the relationships feature do?
We compare two birth charts using synastry: strengths, friction points, and practical suggestions. It works for partners, family, and friends.
RelationshipsWhat is the erotic horoscope?
A tasteful look at the sensual side of your sign and the current transits. We write it with respect and a light touch, never crude.
Erotic horoscopeWhat games do you have?
Once you’re logged in, you’ll find a memory game, a space jigsaw, and tic-tac-toe with Astra. Quick games for a few minutes, with leaderboards and rewards for coming back.